Think back to the time before caller ID and recall the frustration of not knowing who was on the other end of the receiver before you answered. Well, that same issue carried on a few more decades for your front door until the SkyBell (www.SkyBell.com) team decided to fix that problem. Unfortunately, the first generation of the SkyBell didn't do it so well. The product had issue after issue -- from delayed shipments, to product features that weren't actually available, to just plain old functionality problems. It wasn't great.